organizing

*

organizing *

THE CHILDREN’S PLACE PRODUCT COPY STYLE GUIDE

CONTEXT

Product messaging varied across teams and channels, creating inconsistencies internally and friction for customers.

OPPORTUNITIES

Create a shared structure for product language that supports both cross-functional team efficiency (internal) and a clearer shopping experience (external).

SYSTEM BUILT

Developed unified Product Copy Style Guide grounded in mobile-first hierarchy, SEO-informed naming conventions and ADA-compliant standards.

Re-trained writers and introduced updated QA process to ensure consistency across categories.

Previous
Previous

Clarifying brand identity

Next
Next

Improving customer communication